Buy Tickets

Tickets to RSO performances and events can be purchased online through this website, over the phone, or in person at a Box Office location.

The RSO Box Office is the primary Box Office contact for all RSO events. Some services, including subscriber benefits and flex pass redemption, are only available through the RSO Box Office.

Purchase Single Tickets Online

Youth and Student Tickets

The RSO offers special youth and student ticket rates.

Youth Tickets: available to any child aged 18 or under for $10. The RSO recommends our performances for children age six and above. The Coronado Theatre has booster seats available for our younger audience members.

Student Tickets: available to anyone 19 and up with a valid student ID for $15.

Subscription packages are also available at these rates. These rates are only available at the RSO Box Office or by calling 815.965.0049. Youth and student tickets will be seated with additional purchased tickets, regardless of the price section. Tickets will be given best available seating (floor or balcony option) if purchased without adult tickets.

Music Educator Discount

The Rockford Symphony Orchestra recognizes the hard work music educators are doing in our community and honors the difference they are making every day by offering Music Educators 50% off adult ticket prices (up to 4 per concert). These can be purchased by calling the RSO Office at 815.965.0049.

Group Discounts

Groups save up to 25% off!

Looking for something fun and unique for your group to enjoy? Going to a Rockford Symphony performance is an experience perfect for sharing with friends, family, colleagues, and clients in the world-class setting of the Coronado Performing Arts Center!

How many people do I need to make a Group?

If you attend a Rockford Symphony concert with 10 or more people, you're a group!

  • 10-19 People = 15% Discount

  • 20-99 People = 20% Discount

  • 100+ People = 25% Discount

Group Benefits:

  • Receive personal assistance and attention throughout the process

  • Flexible Payment Options

  • Reserved seats as soon as you pick you performance date

  • Ability to adjust your order, if needed

For more information about planning your next group event with the RSO, email the RSO Box Office at  tickets@rockfordsymphony.com or call 815.965.0049.


Frequently Asked Questions About Group Sales:

  • When can I make my reservation? – As soon as you pick your date! Advance ordering is the key to good seats. To order tickets simply call the Box Office at 815.965.0049.

  • Can my group sit together? – We make every effort to seat all members of your group together. In general, the further in advance you make your reservations, the more likely it is that we can accommodate your seating requests.

  • Is a deposit required? – A 50% non-refundable deposit is due to hold your seats with your reservation.

  • When is final payment due? – The remaining balance of your order is due three weeks prior to the concert date. Once final payment is received, your tickets will be mailed to you.

  • Can I change my order? – Yes! Group orders can be adjusted until the time of final payment. If you need to add more seats after your final payment is due, simply call the RSO Box Office. As long as seats are still available, we will accommodate additional members of your group.

Some restrictions apply. All programs are subject to change and have limited availability.

Box Office Hours and Locations

RSO Box Office

711 N. Main St., Second Floor
Rockford, IL 61103
815.965.0049

Premium Service Hours*
Mon-Fri: 10:00am – 3:00pm

General Hours
Mon-Fri: 9:00am – 5:00pm
Sat & Sun: Closed

Memorial Day – Labor Day
Mon-Thurs: 9:00am – 5:00pm
Fri: 9:00am – 4:00pm
Sat & Sun: Closed

Event Days
Closed. Please call or visit the Coronado Box Office.

*These are the hours during which we are best equipped to process ticket orders and other patron requests.

Coronado Box Office

314 N. Main St.
Rockford, IL 61101
815.968.0595

Hours
Mon-Fri: 12:00pm – 4:00pm
Sat & Sun: Closed

Event Days
3:00pm until Show Time

BMO Harris Box Office

300 Elm St.
Rockford, IL 61101
815.968.5222

Hours
10:00am - 5:00pm

Ticket Refund Policy

Throughout the 2023/24 season, you will have ticket change options of exchanging your ticket for another performance, converting your tickets to a tax-deductible donation or in some instances, receiving a refund.

If unable to attend a scheduled concert, ticket buyers have the following options:

  • Exchange the ticket for another concert within the same season of equal or lesser value

  • Convert the ticket to a tax-deductible donation

Ticket buyers must notify the RSO at least one business day prior to the concert date and will be charged a $5 fee for the transaction. Fees are waived for subscribers.

Refunds will be an option for ticket buyers in the following situations*:

  • If a concert is canceled

  • If a concert is postponed and the ticket buyer cannot attend the new date

  • If the ticket buyer is ill and must stay home for the safety of other audience members

RSO Ticket Refund Procedure

Refunds will be issued via check within 30 days of the request.

Effective September 14, 2023.

*Refunds cannot be issues through our offices if the original ticket was purchased online or through a third-party site.

Concert Cancellation Policy

I. CANCELLATION

The RSO will endeavor to perform all scheduled concerts, even under the most difficult circumstances. In general, performances will be canceled or postponed only if the audience's or performers' safety is at risk. The decision to cancel any concert will be made by the RSO Board President, Executive Director, and Music Director in consultation.

II. NOTIFICATION

Every avenue that is available to the RSO will be used to inform audience members of a concert cancellation or postponement. That may include but is not limited to email, phone calls, text messages, and posting on social media and on the RSO website.

Stored Credit

Concert tickets from the 2021/22 Season that were converted to Stored Credit can be redeemed through June 30, 2024. Stored Credit can be used for any purchase with the RSO including single tickets, a subscription package, RSO merchandise or gift certificate, and tickets to a special event. Stored Credit must be redeemed through the RSO Box Office. Stored Credit can also be converted to a donation or a refund upon request by the customer.

If the stored credit has not been redeemed by the expiration date stated above, it will be converted to an RSO donation, and you will receive a tax receipt.

New Stored Credit for the 2023/24 Season can only be issued for current season subscribers.