Privacy Policy

The Rockford Symphony Orchestra (RSO) has created this privacy statement in order to demonstrate our firm commitment to privacy. The RSO is committed to honoring the privacy of our patrons and general users who access this site.

Your IP Address

We use your IP address to help diagnose problems with our server, derive usage statistics, and to administer our Web site. All usage statistics are only used as aggregated data to derive statistics and not to identify individuals accessing the Web site.

Session Tracking

Our sites uses session information to identify specific user's shopping cart for our online e-commerce system. Session information is also used to prevent users from duplicating responses in any Web site events. Personal information is not held in session variables for your privacy and protection.

Financial and Customer Information

Our site uses order forms that allow customers to purchase concert tickets and make online contributions. We collect a visitor's contact information (address, phone, e-mail address, etc.), transaction data (concerts purchased), and financial information (credit card numbers). Financial information is used to collect payment from the user for billable products and services. Credit Card information is never stored on our servers. Your personal information is never used by any party other than The RSO to track online sales activity. Your contact information will be used to contact you as needed. If you do not wish to be contacted for reasons other than relating to your purchase, you can contact The RSO to inform them of such. If you receive email and wish to not receive this email, you can "opt out" by clicking the link at the bottom of mailings. If your email does not have a link, please contact The RSO office to be removed.


Our site contains links to other sites. The RSO is not responsible for the privacy practices or the content of Web sites linked from RSO's Website, nor does linking to other Web sites indicate any endorsement of the site or the products or information provided on such sites.

Public Forums

At any point The RSO makes chat rooms and discussion forums available to its users, the following will apply. Although chat rooms and discussion forums are only viewable by RSO website users, please remember that any information disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose your personal information. Forums and chat rooms may be monitored for content by The RSO.

Security has security measures in place to protect the loss, misuse, and alteration of the information under our control. Firewalls are in place to prevent unauthorized access to equipment and servers. All systems are monitored for suspicious activity to prevent any breaches in security.

The RSO also employs a secure socket layers (SSL) security protocol, which is a standard industry tool used to provide data encryption on pages and areas where personal data are collected. SSL protects the personal information transmitted from a user's computer to The RSO, allowing for safe transmission of personal and financial information over the Internet. The RSO also uses digital certificate authentication to ensure secure transactions.

Contacting Us

If you have any questions about this privacy statement, RSO's Web site practices, or your dealings with our website, please use the contact information at the top of this page